What our Customers say...
I definitely would recommend this team. They were very professional and took time to help me understand the process. They turned a difficult situation into a great experience. A special shout out to Mike... he kept me informed and made sure I was comfortable with all the decisions that had to be made. He went above and beyond to make sure the clean up was smooth for me. Thanks to all of you!
The Owners truly care! The Managers answered all my questions and put me to ease! The staff that worked in my home were friendly and respectful! I would choose them over and over
SERVPRO came and cleaned the carpets here at Anytime Fitness. They were on time for the appointment we set up and did great work in a very timely fashion. I have used SERVPRO in the past and will use them again in the future. They always do a great job and are super friendly!
This place is a 100% top notch experience in customer service and quality. I am a loyal customer and am always pleased with their service. Special mention for Kate Minor and Mario. Huge assets for their company.
On Friday, December 18, Technicians Tony, Mario, Mandy, and Anthony came to assess the problem and begin the clean-up. We were happy to see that they thought it was important to wear masks. When any of the team talked to us that day, and every day, they also kept the social distance. We both have health issues and are very careful about seeing anyone and wore our masks whenever we talked to anyone. The reason I say this is to let you know how much we appreciated everyone's thoughtfulness for us as senior citizens and with health problems.
When they were sorting out things on Monday, they brought them up to the garage so we didn't have to go downstairs. They always let us know when they were coming, so we could move the vehicle out so they could get through the garage with any of their machines and hoses. Kate from the office called us several times and I had to call her several times. She was always very helpful and listened to any question and answered them. They performed all the work efficiently and we will definitely recommend your team of technicians to anyone that we know would need this type of service. Thanks to everyone at SERVPRO!
We wish to thank you for the good job on our carpets! Everyone was so nice. We do appreciate people like you.
We don't know what we would have done without your company! Every one of you treated us so wonderful! Thank you again!
Your SERVPRO employees were great. But had hoped they use some shoe booties so that dirt would not be transferred upstairs from the basement.
i would absolutely recommend SERVPRO absolutely. They have very reasonable prices and their work is excellent. Very kind and caring staff!
Very very professional. Very nice people to work with in a very hard time. HIGH on the recommendations.
SERVPRO of Kirksville is amazing. They cleared my house after a kitchen fire and cleaned all my stuff thoroughly and quickly. Everything came back cleaner than it was before the fire and they took great care of all my valuable possessions.
i would recommend this company to everyone. They made a disaster into a blessing. I could not ask for a better experience.
Very professional and user friendly. Always willing to go the extra mile to make all concerned parties happy.
I have worked insurance claims for many years, and you just do not find this level of customer service very often.
Had a water problem in basement. SERVPRO was right here to take care of us! Great knowledgeable and courteous guys to work with. Thanks SERVPRO!
Mike the project manager got him team in there quickly and got the job that was large done in a timely manner. SERVPRO was efficient and easy to contact when ever I had any questions. The crew was friendly and always had a smile on their face!! GREAT WORK GUYS!!
Very quick and efficient on responding and repairs.
I called Tony and his crew at SERVPRO in Kirksville this summer. I had a rental home that Had received years of abuse and neglect. Tony personally view the property, gave me a fair quote, and his crew showed up a few days later did their job, and the place looked brand new. I would highly recommend this company. Thank you.
Prompt service and friendly, caring staff. Would 10/10 recommend!
SERVPRO of Kirksville serviced the carpets at our rental townhouse after we *finally* potty trained our two dachshund pups. The carpets were like new once they finished! After we purchased our first home, we were welcomed by water damage from some previous plumbing issues. SERVPRO showed up the next morning after my frantic phone call with dehumidifiers, technology to detect mold, and the friendliest service in a stressful situation! They made the process less painful. Thank you again, guys!
SERVPRO of Kirksville has serviced the carpets and upholstery in our pharmacy for the past two years. Not only do they delivery on high quality service and results, but the team is also professional and fun to work with! We are customers for life!
Their continuing education seminars are very informative. The instructors are experienced professionals.
SERVPRO has provided us with excellent service in both emergency (busted pipe) and general floor care (carpet shampooing). Highly recommend them and their staff!!! Always friendly and helpful.
The staff of SERVPRO of Kirksville is great! They openly communicated with me and walked me through the whole process after I experienced some flooding in my home. It is so nice to have such a reliable service and pleasant employees during a such a stressful time! I recommend them to all!
Top notch service all the way around! Owners clearly care about their customers, staff and the community!
My basement flooded on a weekend, when I called SERVPRO they came right out and were very courteous, knowledgeable, and professional. They helped get everything under control quickly and inexpensively, I would recommend SERVPRO to anyone.
I have had a great experience with SERVPRO. The staff was really helpful, and are compassionate about the work they do. They are respectful of my property. They did a great job of cleaning up a fire I had. I will definitely call again if I have a need. Great people.
SERVPRO was quick to help, very knowledgeable and went out of their way to be helpful. Thanks so much for all your help.
They are very fast to respond to help. They are really knowledgeable and have well equipped. The whole crew is extremely friendly.
This is a great company. Never once have I been disappointed with the job they did. They go over and above and the office staff is extremely friendly and helpful.
I never saw a harder working crew before. Every one of them were as pleasant and as friendly as could be.
These good people are the best. They are willing to go the extra mile. Like It Never Even Happened.
This company was outstanding during our flood in our kitchen. We are new home owners and it is great to know there are companies that care about their clients. They went above and beyond, the service guys where great and gave us great tips on what we should do. Highly recommended if you are ever in this messy situation. Again I cannot thank them enough for their service!
Thanks so much SERVPRO for sending out Cody and Amy! My carpets look great~
They do a great job, was fast and very good at what they do.
What I was concerned about was getting things dried and I believe they did a great job. The dehumidifiers worked well. The men were courteous and kind and professional. thank you for their service.
I don't see how they could improve there performance. They were excellent! This was not our first experience with them, that's why we ALWAYS call them!
The office staff was courteous, polite and helpful throughout the duration of the job. SERVPRO did a wonderful job, we are very pleased with the work they done.
Thank you for working so hard and making my house look Brand New Again!
They do such a good job, wouldn't know how they could do anything better. Office staff was great too! It was great to have such nice guys do my work. Thank you all very much.
Thanks Steve for doing a great job. Looks good and smells clean!!
Thank you very much for all you have done for me. I really appreciate you all very much. Perfect team work. God Bless you all. Have a nice day!